Returns & Exchanges
At Lovita, we want you to be completely in love with your purchase, which is why we offer a seamless 30-day return policy for all unworn apparel. If your new fashion piece isn't the perfect fit, we are here to help you find an alternative or process a full refund.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to send back.
Prepare the Package
Place the items in their original packaging with all Lovita tags attached to ensure they remain in pristine condition during transit.
Ship It Back
Affix the prepaid shipping label provided via email to your parcel and drop it off at any authorized courier location.
Receive Your Refund
Once our quality control team inspects your return, we will issue a refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing